what is the best time to go to the dps?

(Editor'southward annotation: This is "Houston How To," a series on how to navigate the city and its complexities. Humans have an innate bulldoze to improve themselves, and we're always striving to live better. The Houston Chronicle wants to simplify that for yous. What are things y'all need to know how to practice, Houston? You can find me at gwendolyn.wu@chron.com .)

"Your time is too precious," Gov. Greg Abbott told Twitter Monday night in a video where he asked the Texas Department of Public Safety to fix wait times at the understaffed state bureau's offices.

Like the inclusion of a babe grandfather clock on-photographic camera to illustrated Abbott'due south statements, waiting in line for hours at DPS is almost funny. The Texas Legislature approved $200 million in funding for the bureau earlier this year, which will finally exist released Sunday for the hiring and training of new employees, said DPS spokesman Craig Cummings.

Needless to say, it'southward a late set for the few-and-far-between mega centers and driver license offices. Applying for or renewing a commuter license tin be a hassle in Houston, peculiarly in the summer months when engagement times are hard to come up past.

But it'southward possible to get in and out of area driver license offices in an hour or less — ane Houston Relate staffer did information technology recently, and then tin you. Hither are our tips and tricks for speeding up the irksome-moving lines at the DPS.

Not all DPS centers are equal

You've got your mega centers and yous've got your regular centers. Mega centers take larger waiting areas, more parking and longer lines, according to statistics from the Texas DPS.

The greater Houston area has thirteen driver license offices. Five are mega centers: Houston Gessner, Houston North, Houston Southeast, Rosenberg and Bound. They were introduced as a way to consolidate expect times at some of the worst locations in years by.

Merely the monolithic mega centers accept their own notoriously bad await times between staffing shortages and the closure of rural offices which could have alleviated the expect.

DPS information shows average expect times upwards of an hour at eight of the locations, including every mega middle. The worst one, past far, is Houston Gessner, topping the list with a 2-hour, 25-minute expect. Needless to say…don't go there.

Here are your amend options if you lot take services that tin can exist handled at a smaller office: Livingston, Texas City, Apprehensive, Houston East and Conroe. The boilerplate wait time at Livingston, which is over 75 miles from downtown Houston, is a mere 30 minutes. At that rate, you lot might as well accept the whole solar day off and go for a hike in nature at Lake Livingston State Park.

Only it'due south as well a shorter wait at the Texas City DPS role, clocking in at an average of 31 minutes and a 34 mile drive south. As tempted as yous may exist to go hang out in Galveston afterwards, you can reasonably make information technology back to the city without feeling similar y'all're wasting a whole solar day on the commute alone.

This map shows average wait times at Houston-area DPS offices for various driver license functions.
This map shows average wait times at Houston-expanse DPS offices for various commuter license functions. Ken Ellis / Houston Chronicle

The drive might be worth it for the extended hours at the Spring location, which stays open from 7:30 a.1000. to 6 p.m just has over an hour'south wait.

With this quick list, figuring out what qualifies equally appropriate proof of U.S. citizenship or photograph I.D. isn't hard. The Department of Public Rubber counts these as valid forms.

Proof of U.South. citizenship or legal residency:

U.Due south. nascency certificate

U.South. passport volume or carte du jour

U.S. permanent resident card

U.South. citizenship or naturalization certificate

U.South. Department of State certificate for citizens born away

Immigrant visa or certificate with I-94 number

Photograph identification:

Driver license or land ID menu

U.S. passport book or bill of fare

U.S. permanent resident card

U.S. citizenship or naturalization certificate

Armed services photo ID card

Employment authorization card

Parole document with photo

American Indian bill of fare

Northern Mariana menu

Foreign passport or visa

Immigrant visa or certificate with I-94 number

If you don't take one of those photo IDs, you demand to produce two forms of the documents listed here on the Texas DPS website.

"Arrive line online", the automotive equivalent of camping the Ticketmaster website for Beyonce tickets, allows you to volume a time to show up at a Texas DPS location past entering a phone number as an identifier. That can dramatically cut down your wait time and relieve yous the burden of waiting in the heat. It'southward simply available at some DPS locations.

The trade-off is that you have to wake up very early. Fourth dimension slots get fast, and they must be requested on the mean solar day of, which means the best times are available early in the morning. At the Houston Chronicle, nosotros were able to detect appointments for the Houston North Mega Center when we checked the DPS site at seven a.chiliad., eight:thirty a.m. and nine:20 a.one thousand., but across the city at Houston Gessner, time slots were gone past nine a.m.

But maybe y'all can't get an engagement online, or it's not feasible to be up then early on. You can testify upwards without getting in line online, but in this broiling heat, the line that forms presently before each DPS location opens can feel like a conveyor belt to an oven. If possible, avoid going in the summer, on Mondays or Fridays, which are the most crowded days at the offices.

Doors open at 7:30 a.m. at four of Houston's DPS locations: the Houston N Mega Center, Rosenberg Mega Center, Spring Mega Center and Houston Gessner Mega Center. The Houston Southeast Mega Center opens at 8 a.1000. Consider lining up 30 minutes early so you tin can finish early and exist on your manner.

Getting your offset Texas license

For people new to driving or new to Texas, the cardinal is to be prepared and program ahead. Make new drivers must take written and driving tests in addition to producing legal documents and a completed driver license application. Not every DPS role offers a drive test, and the about efficient way to detect out if a location offers ane is to type your Zippo lawmaking into their search. Don't click the "Schedule a Drive Examination" push button on that folio — instead, look through the 20 Houston metropolitan expanse options to find i that has drive test scheduling listed on the Nix lawmaking search results page. Commercial truck driver hopefuls are also in a similar boat.

The driving test tin be booked upward to three months in accelerate, Cummings said.

Teens getting licenses are also required to accept proof of commuter's ed, which includes completing a grade on distracted driving.

If you're new to Texas, there are two options. You can turn in your out-of-country driver license and not have to have whatever exam, or keep your out-of-state license and take the written and driving tests every bit though yous are a new driver.

Before y'all can apply for a new license, you have to practice several things.

First, y'all must switch your car insurance to your new mailing address. Afterwards that, have your vehicle in for an inspection at ane of the local stations. Practically every automotive shop in Houston will do inspections. There's a cluttered Vehicle Inspection Station Locator page on the Texas DPS website, just it's sorted alphabetically by city name in one case y'all choose your search parameters (ZIP code, city or canton), making information technology tough to find a nearby location. Information technology would be easier to check for local auto shops on Google Maps and bulldoze by ones near your domicile to bank check for state inspection signs.

Y'all'll receive a vehicle inspection report, which you must bring forth with a completed Form 130-U, updated insurance card and previous registration or title to the Harris County tax office, which has multiple locations and a cracking wait fourth dimension counter updated every 60 minutes.

You'll besides have to plunk down $51.75 at the office, $i of which officials say goes toward electronic insurance verification and "other Department of Public Safe initiatives." It'south payable past greenbacks, check, debit menu, credit card, coin order or cashier's check.

(By the fashion, there is a "new resident tax" upwardly to $xc on a vehicle newly registered in Texas.)

With all that done, in that location's fourth dimension to take a deep breath…and start assembling the documents for a driver license.

New drivers and new Texans alike have to make full out the DL-14A form. With that comes a host of other documents: a course of ID proving your U.Southward. citizenship or legal residency, photo ID and show of Texas vehicle registration and proof of insurance. If you don't own a vehicle, you must sign a statement proverb then.

If you don't have one of those forms of photo ID, you need to produce ii forms of the documents listed on the Texas DPS website.

Renewing a driver license

The procedure is a picayune simpler for people simply renewing their licenses.

In Texas, yous have the choice of renewing your license online if it's current or been expired for less than two years. Bank check online or call 1-866-357-3639 to meet if you qualify.

"More than than l percent of customers eligible to comport their transaction online, by phone or past mail are not taking reward of these convenient options," Cummings said.

If the last time you renewed your license was online, you take to come in for your next renewal. Others who have licenses that expired more than than two years agone must visit a driver license office. Before going to the DPS, triple-bank check your documents. If you're asked to go to one of those centers, it's just a few required papers: expired driver license, passport or birth certificate and renewal awarding.

The mega heart is kind of a fourth dimension-saver. And I say "kind of" for good reason: At that place are more staff, some of whom may even offer to check out your documents to save you from beingness turned abroad if you don't have everything you lot need.

(If y'all're a survivor of domestic violence, sexual violence, stalking or human trafficking — the state attorney general's office has an address confidentiality program that can supersede your address on your driver license.)

Pack a beach bag if you program to look outside. The bare essentials are bottled water, a snack, portable charger for your phone, sunscreen and a baseball game cap for the summer days or a warm coat for the winter weeks.

gwendolyn.wu@chron.com

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Source: https://www.houstonchronicle.com/business/houston-how-to/article/Want-to-spend-less-than-an-hour-at-the-DPS-14400039.php

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